9 đề thi
Example: Jim wants to find out about a... room.
Jim's weekly rent will be $
Jim can park his car in the
The telephone is in the
Jim will bring a for his bedroom.
Peter would like Jim to bring a
Peter and Jim will probably watch TV on
Jim works in a twice a week.
Peter will share the cost of with Jim.
Peter wants Jim to move in by
Jim agrees to move in after his
Poppy Reserve
Almond Valley Poppy Reserve is a nature reserve
• The poppies will be at their best at the end of the
• The poppies on the hills are in colour.
The reserve is located to the of Lakeside.
• The best time for photography is mid-afternoon.
• Wear because of rattlesnakes.
• The reserve is a state .
|
Tour |
Start time |
Duration |
Highlights |
Photography |
|
The tour |
Every hour from 7:30 a.m. |
30 minutes |
Viewpoints, film and the |
Panoramic pictures |
|
The wildflower tour |
Every two hours from 8:00 a.m. |
|
Poppy, cream cup, and stage |
Close- up tips |
|
The wildlife tour |
a.m. or 7:00 p.m. |
1.5 hours |
Coyote, quail, roadrunners |
Bring tripod and a lens |
Address: Winsham Farm
Rd
near Sherbone
Weekend Course Booking
Booking for: a guitar workshop
Start date:
Course code:
Previous course attended: Editing
Name: Nick
Address: 27 Hawthorn Bristol, BS4 2QG
Contact number: 07707 438 297
Age: 26
Occupation:
Dietary requests: no
One-to-one lesson selected: guitar
First heard about us from: a
Additional request: would like if possible
How to become a teataster
What the training involves
• A trainee tea taster mainly works in the company's
• He/she learns how to:
- taste the tea using a
- give a to samples of tea according to their quality
- select the right size of leaves for teabags
- remember the of different kinds of tea.
• He/she only qualifies after of training.
What the tea company is looking for in new staff
• a degree ( is an advantage)
• able to do quickly
• ability to distinguish different kinds of accurately
• effective skills in different situations
• being prepared to .
Kiwi Air Customer Complaint Form
Customer has been trying to make a booking using the internet
Booking details
Name: Janet
Ticket details: one adult and three children
(Wellington to Christchurch) – four tickets
Flight details: November 10th – 15th
Time: departing at a.m.
Details of the problem
• the website changes the rate for one child
• the website keep giving the customer messages
Customer informed that Kiwi Air policy:
• allows no more than child fares per adult
(this applies to domestic flights only)
Customer’s reasons for complaint
• none of her children are years old or older
• child passengers require less
• the rule is unfair for large families and groups
Customer invited to send written complaint
• letter to go to the
• reply predicted within a week
• reference number:
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Car Servicing |
|
Example Customer name: Ian Croft |
|
Cars details Registration number: Make and model: Vida (4-door saloon) Date of manufacture: 2001 Number of miles Problems · needs two new · the inside needs fixing · one passage seat is stuck · the needs replacing · the brakes of the car need attention · needs a spare Service arrangements Date/Time: Tuesday 5 October 8.00 a.m. Courtesy car? Yes, preferably Customer details Address: 361 College Road, Norwich Phone: |
|
Call Record Card |
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Example Caller’s phone number: 03786 439251 |
|
Caller’s name: Robert Address: 27 Moortown Postcode: DP17 5HJ Date of birth: , 1975 Doctor’s name: Dr Craven Doctor’s address: Moortown Health Centre Reason for call: Pain in his back Previous history: Similar back problem in June last year Details of present problem: Started ago Got worse this No abdominal pain Possible cause: Lifting up a heavy Treatment already applied: Has applied heat Has taken Advice given: Try using Go to doctor tomorrow Ask for information about |
Renfrew Activity Centre
|
Activity |
Location |
Basic skill learned |
Price per person |
Price includes |
|
Example Rock climbing...... |
Centre grounds |
using the |
£60 for a group of twelve) |
|
|
Mountain biking
|
in the mountains
|
doing checks
|
£70 |
services of a |
|
Wild camping
|
in the |
finding out about plants |
£50 |
Accommodation in tents |
|
Hill walking
|
in the National Park
|
skills
|
£90
|
|
Deposit for group booking: of full amount
Must bring suitable
Name of contact: Gordon
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